Clear the cache, in case a page is not being correctly refreshed.

In IE, go to Tools, Internet Options General, and press Delete Cookies.

Clear the cookies, in case an existing cookie is causing problems.

In IE, click Tools, Internet Options Privacy, and press Default.

Exit and restart IE for the change to take effect.Ĭookies must be enabled: MSN Hotmail requires cookies in order to get past the “match the picture” security check. In IE: Tools, Internet Options Advanced, locate the entry Use TLS 1.0 and make sure it’s checked. TLS: Some have reported that enabling the TLS 1.0 protocol in IE uses helps resolve their MSN Hotmail issue. Exit and restart IE for the change to take effect. In IE: Tools, Internet Options Advanced, locate the entry HTTP 1.1 settings and uncheck Use HTTP 1.1. HTTP Version: Some have reported that altering the version of HTML that IE uses helps resolve their MSN Hotmail issue. Click Tools, Internet Options, Security, Custom Level, Reset to, and set Medium-low.

IE itself makes this difficult on purpose, as you are increasing the risk of viruses and other malware. Lower Security: I don’t really recommend it, but some have reported that reducing the security on their internet zone in Internet Explorer to medium-low resolves some issues. Switch browsers: Some have reported that switching to Firefox or Netscape resolved their issues with MSN Hotmail. Visit Microsoft’s Internet Explorer site for the latest version. On all versions of Windows, the best “repair” might just be a reinstall. Reinstall or repair IE: On Windows XP, you can run the System File Checker. However some have reported a couple of things that helped them: Though many might argue the point, Internet Explorer is itselfnot a problem.

You can read more about the hosts file here: “ Is there a way to block certain URL’s in IE?“. If that’s the case, rename the file to something else. If you see “” or “”, then the file has probably been compromised by malware. It’s important that you run an up to date virus scan and spyware scan regularly.Ĭheck your hosts: A common target of malware is the “hosts” file, C:WindowsSystem32Driversetchosts. MSN Hotmail can be affected in many different ways by both viruses and spyware. Scan your machine: I’ll start with the obvious stuff that I would hope you’re doing already. I’ve collected a number of ideas try to resolve the assorted problems you may be experiencing with your MSN Hotmail email. But there is one thing that’s consistent … The problems are as varied as the symptoms. I continue to receive reports of people having trouble with MSN Hotmail sign in.

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